Most major stations have cloak rooms and lockers where you can leave your luggage, on payment of prescribed charges. This passenger amenity ensures safe custody of your luggage, giving you the freedom to spend a day or two as you desire. The process of depositing your luggage in the cloak room has been simplified for your convenience. All you have to do is to deposit the luggage duly locked, where upon a receipt will be given to you. This receipt, duly signed as an acknowledgement of having received your luggage, should be surrendered along with the prescribed charges at the time of delivery. Delivery of luggage will not be done without the surrender of your receipt. Pleaese ensure that all baggage/hold-alls/travel bags are locked securely. Otherwise, these may not be accepted by the railway personnel.
TARIFF FOR CLOAK ROOM AND LOCKER SERVICES:
First 24 hrs./part
Next 24 hrs./part
Each subsequent 24 hrs. or part
A deposit of Rs. 3/- for safe deposit locker is refunded after use. Articles of dangerous explosives, offensive or perishable matter shall not be permitted to be kept inside the lockers.
Theft of Luggage
Passengers are informed that in case of robbery and dacoity of their luggage and other belongings in running trains, forms for lodging report to the police are available with conductor, Coach Attendants, Guards and the GRP escorts. After properly filling the form, it may be handed over to one of the officials mentioned above for registration of the report at the next Police Station. Passengers are not required to break their journey for lodging their report with the police. Specimen form for lodging Complaint report is shown at Page 144. These forms are also available at RPF posts and Outposts.