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 In conforming to the continuous endeavor to provide wider options to travelling railway passenger for o­n-board meals, a pilot project about for board e-catering has been introduced recently.

The aim of the project is to enable the passengers to order food o­n website as well as through calls & SMS. In the first phase the facility has been made available in 14 pairs of trains in the Delhi-Amritsar & Delhi-Jammu Tawi sectors. In the second phase this facility is being added in another 25 pairs of trains throughout India. The tie-up for supply of food o­n these select pairs of trains has been done by IRCTC with food plazas and fast food units.

In this system system, passengers with confirmed reservation tickets may book meals either o­nline at through call centre by calling at 1800-1034-139 or SMS to PNR at 139. The passenger with waitlisted tickets can book through calls or SMS o­nly. At present two N.F.Railway trains have been covered- the 12517 / 12518 Guwahati – Kolkata Garib Rath Express and 15707 / 15708 Katihar – Amritsar Express. 

(Pranav Jyoti Sharma)

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