Screen Reader Access Skip to Main Content Font Size   Increase Font size Normal Font Decrease Font size
Indian Railway main logo
Search :
Find us on Facebook   Find us on Twitter View Content in Hindi
National Emblem of India

About Us

General Info

Passenger Services

Tenders

News & Updates

Contact Us

 
Bookmark Mail this page Print this page
QUICK LINKS
09112016/11318-11-2016
Maligaon
NEW REFUND PROCEDURE INSTRUCTIONS FOR RAILWAY PASSENGER

In view of the extra ordinary circumstances, as a result of latest change of rules consequent upon demobilization of Rs. 500/- &
Rs. 1000/- denominations by the Union of India from midnight of 08-11-2016, the railway stations are not in a position to offer refund at the station itself. Stations are also not well equipped with money from RBI / Banks to be disbursed as per the new mandate. Therefore, the esteemed passengers are hereby advised with the following:

(i)         No cash refunds will be made available at the railway station. Instead, passengers claiming refund would be given a deposit slip(s) by the station. This deposit slip(s) may be used by the passenger for Claim Refund;

(ii)        All refunds will be dealt with by the refund section of Commercial Department of N.F. Railway/HQ/Maligaon (by Ms. S.R. Roy, Dy.CCM/Claims: 9957550954 & Shri. D. H. Sarkar, ACM/CR: 9957550967);

(iii)       While claiming refund, passengers are to give details of their bank Account No., IFSC Code No to facilitate refund through RTGS as per Government of India policy. In case refund are more than Rs. 50,000/- passenger should submit the copy of their PAN Card.



(Pranav Jyoti Sharma)
CPRO/N.F.Railway




  Admin Login | Site Map | Contact Us | RTI | Disclaimer | Terms & Conditions | Privacy Policy Valid CSS! Valid XHTML 1.0 Strict

© 2016  All Rights Reserved.

This is the Portal of Indian Railways, developed with an objective to enable a single window access to information and services being provided by the various Indian Railways entities. The content in this Portal is the result of a collaborative effort of various Indian Railways Entities and Departments Maintained by CRIS, Ministry of Railways, Government of India.