MR Co-ordination Cell (in short MRCC) under the Ministry of Railways rescued a mentally retarded old man, aged about 65 years from Pathsala Railway station under Rangiya Division of N.F. Railway. The old man was rescued on the basis of an information received from a family member.
On the basis of information received from a family member of a mentally retarded old man boarding a train, MRCC quickly came into action and efforts were made for collecting detailed information about the man. After getting requisite details and photograph of the old man, it came into light that the old man boarded a train at Sealdah Station on 18th December, 2022. But he suddenly de-boarded at Kokrajhar station. Later, with the help of Railway Protection Force (RPF) the old man boarded in Lumding Intercity Express but again he got de-boarded at Pathsala Railway station. on getting information, MRCC directed RPF officials to search for the old man at Pathsala station. Under the close monitoring of MRCC and with the help of RPF the mentally retarded old man was traced and rescued and later handed over to family member.
The family member of the old man was very much overwhelmed by the quick response given by MRCC and RPF. Family members thanked MRCC, RPF and Indian Railways for their effort in reuniting and rescuing the old mentally retarded person.
The main objective of MRCC under the Ministry of Railways is dealing with and coordinating all the complaints, representations and grievances received by Honourable Railway Minister.