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Various steps taken to improve customer interface by N. F. Railway; New Parcel Management System installed at Agthori station

In continuous effort to improve transportation of freight traffic, N. F. Railway has been opening new stations for handling inward and outward goods traffic. Few more railway stations have been opened for freight traffic during February, 2023 enabling easier transportation of various goods by customers. This is expected to benefit transporters in a big way along with development of local economy.

To improve customer interface and further augment freight transportation, Mirza station under Rangiya division has been opened for handling of inward all goods traffic except coal, POL, live stock, explosive and crane consignment. Further, it has also been opened for handling of Parcel Cargo Express Train w.e.f. 15thFebruary, 2023. Permission for handling of inward Steel Pipe consignment in Harmuti station under Rangiya division has been extended for another 06 months w.e.f. 15th February, 2023. Earlier, it was opened for handling of inward Steel Pipe consignment for a period of 06 months w.e.f. 27th July, 2022. Namrup station under Tinsukia division has been opened for handling of outward sand traffic w.e.f. 23rd February, 2023. Further, permission has been extended for loading of coal traffic for another period of 06 months w.e.f. 28th February, 2023. Earlier, it was opened for handling of outward coal traffic o­n for a period of 03 months w.e.f. 10thOctober, 2022.

To modernize parcel booking system and to enhance a user-friendly interface, a Parcel Management System (PMS) has been installed at Agthori Railway station under Lumding division o­n 14th February, 2023. Under the improved system, booking of parcels is being done at parcel offices through computerized system. Traders and businessmen now can avail these services for transportation of their merchandise in a fast, reliable and eco-friendly manner. They can also track their consignments.

(Sabyasachi De)

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